Privacy Policy

Effective date: January 2026

Last updated: January 2026

Celmin ("Celmin", "we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the choices you have when you use our website and related services (the "Site").

1) Who we are (Legal entity & contact)

Celmin is operated by:

Griffin Global Commerce Ltd.

Address: -2030 Marine Dr, North Vancouver, BC V7P 1V7, Canada

Privacy Officer: Griffin Global Commerce Ltd

Email: [email protected]

If you have any questions about this Privacy Policy or your personal information, you can contact us using the details above.

2) What this policy covers

This policy applies to information collected through:

our website (celmin.ca) and related pages, and
any emails or forms you submit through the Site (e.g., newsletter sign-ups, contact forms, comments, or member accounts).

It does not cover third-party websites that may be linked from our Site. If you click a third-party link, their privacy practices apply.

3) Information we collect

A) Information you provide to us

We may collect personal information you choose to provide, such as:

Email address (e.g., newsletter subscriptions, member sign-up, contacting us)
Name / display name (if you provide it)
Profile information (if you create a member account and add optional details)
Message content (e.g., contact form messages, support requests, feedback)
Comments you post (if comments are enabled)

If you create a member account, we may:

store your email address and basic membership details, and
send you transactional emails to sign in or manage your account (including "magic link" sign-in emails), plus account or preference confirmations when applicable.

You can manage email preferences using the links provided in our emails (and/or your account preferences page, if enabled).

C) Information collected automatically

When you visit the Site, we may automatically collect:

Device and browser information (e.g., IP address, browser type, operating system)
Usage information (e.g., pages visited, time spent, referring pages, approximate location inferred from IP)
Log data for security and performance monitoring

This data is typically used in aggregate to understand how the Site is performing and to improve the user experience.

4) Cookies and similar technologies

We may use cookies and similar technologies to:

keep the Site functioning properly (essential cookies),
remember preferences (where applicable), and
understand general traffic patterns and Site performance.

You can control cookies through your browser settings. Note that disabling certain cookies may affect Site functionality.

5) How we use your information

We use personal information for purposes such as:

Providing the Site and its features (including member access, if enabled)
Sending requested communications (e.g., newsletter emails if you subscribe)
Responding to inquiries and providing support
Operating and improving the Site (performance, analytics, troubleshooting)
Security and fraud prevention
Legal and compliance purposes where required

We do not sell your personal information.

If you subscribe to our newsletter or updates, we will send you emails based on your consent.

You can unsubscribe at any time using the unsubscribe link in our emails.

Some emails may be transactional (e.g., sign-in links, account confirmations, security notices). Transactional emails are sent as part of providing the service and are not marketing messages.

We may share personal information only in limited circumstances, such as:

A) Service providers

We may share information with trusted third-party service providers who help us operate the Site, such as:

hosting and infrastructure providers,
security and content delivery services (e.g., CDN / DDoS protection),
email delivery and newsletter tools, and
analytics and performance monitoring tools.

These providers are permitted to use personal information only to perform services for us and must follow appropriate confidentiality and security obligations.

B) Legal requirements

We may disclose information if required to comply with applicable laws, regulations, legal processes, or government requests.

C) Business transfers

If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to appropriate safeguards.

8) International data transfers

Your information may be processed or stored outside of Canada (for example, where our service providers operate). When we transfer information internationally, we take reasonable steps to ensure it is protected using appropriate safeguards.

9) Data retention

We keep personal information only as long as necessary for the purposes described in this Privacy Policy, including:

maintaining your subscription or membership (if applicable),
providing services and support,
meeting legal, accounting, or compliance obligations, and
resolving disputes or enforcing our agreements.

When information is no longer needed, we delete or anonymize it where appropriate.

10) Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website or internet transmission can be guaranteed to be 100% secure.

11) Your choices and rights

Depending on your location and applicable law, you may have rights to:

request access to personal information we hold about you,
request correction of inaccurate information,
withdraw consent for certain processing (where applicable), and
request deletion of your information in certain circumstances.

To make a request, contact us at [email protected]. We may need to verify your identity before responding.

If you are in Canada and have concerns about our privacy practices, you may also contact the Office of the Privacy Commissioner of Canada.

12) Children's privacy

The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

13) Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date will be revised accordingly. If changes are significant, we may provide a more prominent notice on the Site.

14) Contact us

For any privacy questions or requests, contact:

Privacy Officer: Griffin Global Commerce Ltd